Dean Bentle spent 23 years in the midwest and southeast United States working for IBM. During that time Dean Bentle held the positions of Systems Engineer, Regional Technical Support, Systems Engineering Manager and Senior Systems Engineer. Those jobs all centered on the technical computer support of small and medium businesses (the SMB arena).
Dean Bentle had the opportunity to develop and write programs that supported IBM clients in their businesses that automated their manual processes. The industries Dean Bentle worked in were quite diverse; retail, retail grocery, manufacturing, accounting, banking, golf tournaments, funeral parlor accounting, commissions, law enforcement, medical and others.
After 23 years, Dean Bentle had an opportunity to start his own business using the skills he learned during his IBM career. Running his own operation was a big change to what he was accustomed. The additional tasks of accounting, insurance management, payroll, sales, marketing, legal documents, contract reviews, billing, debt collection, business plan, customer management, taxes, IRS, etc., at times were overwhelming.
Dean Bentle traveled for business … a lot. He had the good fortune to work in 2 continents, 8 countries and 45 states in the United States. Dean Bentle found LegalShield and became a member in 2008 and used the services for contract review, debt collection, marketing, traffic court (multiple times), will preparation, and customer relations management (CRM).
The thrill of travel started waning and he shifted his focus from helping the folks in the SMB arena with computer systems to helping them protect and grow their organizations. SMB owners have the same issues, regulations, and contractual items that large corporations have. The SMB owner just does not have the time, money or personnel to throw at those items that the large corporations do. Dean Bentle’s satisfaction in what he does with LegalShield and GoSmallBiz is providing access to those needed services at an affordable price and helping the SMB owner succeed.